- If your vacuum cleaner is fitted with a paper bag or Wonderbag: • No, when the bag is full throw it away because the pores of the bag surface are blocked, which reduces suction efficiency and could damage the motor.
- If your vacuum cleaner is fitted with a textile bag: • Yes, you can simply wash it. • Remove the bag from its compartment. • Open the bag using the zip, then empty it into the bin. • Wash the bag in clean water. • Leave it to dry for at least 24 hours (only replace the bag when it is completely dry). • Make sure that the zip is fully closed before fitting it back into place.
• Your vacuum cleaner is fitted with a microfilter; change the microfilter after every 6 bag changes. • Your vacuum cleaner is fitted with a HEPA filter cassette, replace the HEPA filter cassette every 6 months (depending on how often you use your appliance).
The overheating protection breaker of your vacuum cleaner has been activated. You should clean the motor filter, change the microactive filter (according to model) and replace the dust bag or empty the dust collector. Then wait 30 minutes before starting your appliance again.
It could be due to several causes: • The crosshead regulator is on open position, close it. • Vacuum flow is blocked: Check the tube, the nozzle and the hose. • The container or bag is full, change it or clean it (depending on model). • The filtration system is clogged up, clean or replace it.
If the issue is still present contact an authorised service partner.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
The electro-suction brush is a motorised rotary brush, which gives you high efficiency in cleaning for removing thread, hair and pet hair etc embedded in carpets.
